Q. I booked on other website not hotel website but I need to make a change to my reservation. How do I do this?
Q. What are the check-in and check-out times?
Q. Can I early check-in before the normal check-in time?
Q. Is it possible to store my luggage before checking in?
Q. Can I send my luggage prior to my arriving?
Q. Is my Passport required at check-in?
Q. What is the minimum age requirement to check in to the room?
Q. Can I request a high floor?
Q. Are there guest rooms for the disabled people?
Q. Do you have connecting rooms?
Q. What are the hours of the breakfast?
Q. Do you offer free wi-fi service?
Q. What complimentary refreshments and toiletries do you offer in your guest rooms?
Q. How can I control Heating system & Air conditioner?
Q. What are rental items?
Q. Can I use a FAX & copy machine?
Q. Do you have a business center?
Q. Can I use laundry service?
Q. Can I rent a baby cribs? What age do kids stays for free?
Q. Can I take my pet to your hotel?
Q. Can I late check-out?
Q. Do you offer free shuttle service?
Q. Is there a Pick-up service from either Incheon International Airport or Gimpo International Airport?
Q. Is it possible to store my luggage after check out?